Diploma Quality Auditing – Performing Quality Assurance
Quality assurance (QA) is the application of planned, systematic quality activities to ensure that the project will employ all processes needed to meet requirements.
A quality assurance department, or similar organisation, often oversees quality assurance activities. Quality Assurance concerns the entire project performance, not just the deliverables.
QA support, regardless of the unit’s title, may be provided to the project team, the management of the performing organisation, the customer or sponsor, as well as other stakeholders not actively involved in the work of the project.
QA also provides an umbrella for another important quality activity, continuous process improvement. Continuous process improvement provides an iterative means for improving the quality of all processes.
Continuous process improvement reduces waste and non-value-added activities, which allows processes to operate at increased levels of efficiency and effectiveness. Process improvement is distinguished by its identification and review of organisational business processes.
It may be applied to other processes within an organisation as well, from micro processes, such as the coding of modules within a software program, to macro processes, such as the opening of new markets.
Perform Quality Assurance: Inputs
The quality management plan describes how QA will be performed within the project. The quality management plan describes how the project management team will implement the performing organisation’s quality policy.
The quality management plan is a component or a subsidiary plan of the project management plan. The quality management plan provides input to the overall project management plan and must address quality control (QC), quality assurance (QA), and continuous process improvement for the project.
The quality management plan may be formal or informal, highly detailed or broadly framed, based on the requirements of the project.
The quality management plan should include efforts at the front end of a project to ensure that the earlier decisions, for example on concepts, designs and tests, are correct.
These efforts should be performed through an independent peer review and not include individuals that worked on the material being reviewed. The benefits of this review can include reduction of cost and schedule overruns caused by rework.
Published by: LMIT