What is a Quality Aussurance Management Plan? Part 2

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.3 Quality Assurance Process Improvement Plan

The quality assurance process improvement plan is a subsidiary of the project management plan. The process improvement plan details the steps for analysing processes that will facilitate the identification of waste and non-value added activity, thus increasing customer value, such as:

a. Process boundaries. Describes the purpose, start, and end of processes, their inputs and outputs, data required, if any, and the owner and stakeholders of processes.

b. Process configuration. A flowchart of processes to facilitate analysis with interfaces identified.

c. Process metrics. Maintain control over status of processes.

d. Targets for improved performance. Guides the process improvement activities.

.4 Work Performance Information

Work performance information, including technical performance measures, project deliverables status, required corrective actions, and performance reports are important inputs to QA and can be used in areas such as audits, quality reviews, and process analyses.

.5 Approved Change Requests

Approved change requests can include modifications to work methods, product requirements, quality requirements, scope, and schedule. Approved changes need to be analysed for effects upon the quality management plan, quality metrics, or quality checklists. Approved changes are important inputs to QA and can be used in areas such as audits, quality reviews, and process analyses. All changes should be formally documented in writing and verbally discussed. Undocumented changes should not be implemented.

.6 Quality Control Measurements

Quality control measurements are the results of quality control activities that are fed back to the QA process for use in re-evaluating and analysing the quality standards and processes of the performing organisation.

.7 Implemented Change Requests

Approved change requests that have been implemented by the project management team during project execution.

.8 Implemented Corrective Actions

The approved corrective actions that have been implemented by the project management team to bring expected future project performance into conformance with the project management plan.

.9 Implemented Defect Repair

During project execution, the project management team has implemented approved product defect corrections.

.10 Implemented Preventive Actions

The approved preventive actions that have been implemented by the project management team to reduce the consequences of project risks.

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Published by: LMIT

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