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Quality Assurance Training: How to Conduct an Internal Quality Audit

Quality Assurance Training: How to Conduct an Internal Quality Audit

Completing a certificate IV or diploma in quality auditing allows you to prepare, initiate and complete a proper internal audit that is aligned with the current industry standards.

Once you are done with your training, you will be allowed and entitled to conduct internal quality audits. That is why it is of utmost importance that you take the training seriously and complete all assignments and assessments to assure you are competent in the required skill sets.

There are online training centers offering online courses for quality assurance, such as the LMIT (www.lmit.edu.au).

Auditing involves certain parameters that you should be aware of and vigilant about. These parameters are usually designed by the lead auditor in your organisation and should consist of the following:

  • Audit Scope: The scope states the boundaries and/or limitations of the audit as well as the areas that should be covered by the audit. It contains a full-detailed description of the physical locations, buildings, and units as well as the services and processes covered. It may also contain the criteria of the audit.
  • Auditee details: These include the list of people (name, title, contact information) that can be contacted during the audit period and can be found within the audit premises.
  • Auditee team: The members of the audit team who will conduct the audit. The members for this team should be chosen based on their experience, both audit and area of expertise, and background, as well as their characteristics that would deem them fit for the scheduled audit.
  • Auditee team meeting: This states the initial planning discussion involving all audit team members and led by the lead audit. This meeting will allow every member of the team to be prepared as well as to be briefed with their responsibilities throughout the audit.

Audit Types

Auditing is not focused only on one as aspect of a business. They can have various types and the following are some of the more common types of audits you may be assigned to conduct:

  • Process Audit: Conducts review, evaluation and processing of the effectiveness and compliance as regards documented procedures. It is commonly conducted internally and thus the auditor from the company can do this kind of audit. Furthermore, this audit does not require expensive outside consultants with excessive expertise and knowledge on auditing.
  • Management System Audit: This particular auditing is done to assess parts and parcels of an organisation or the whole organisation’s compliance with the standards and regulations. This is done by a third party or an independent body.
  • Document Review: This review is conducted whether internally or by a third party to ensure that the documentation, procedures, and nature of work is aligned and in line with the needs, purpose, and goals of the business and thus meet the standards.
  • Product or Service Audit: As the title may suggest, this audit is to ensure that the product or service meets the standard. This can be done also internally as a way of improving processes in an organization or business entity.
  • Assessment:  This can be done internally and externally. Usually, the purpose for this, when done by an independent body, is for awards and recognitions by the conducting body, resulting in an increased reputation of the business entity or organization.

Once you are duly trained and have your Certificate IV or Diploma in quality assurance, you are entitled to do any or most of the above mentioned auditing types.

Also, during the training, you will learn all the information required with regards to auditing procedures and quality assurance to further prepare you for the real quality assurance audits.

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Published by: LMIT

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