Certificate IV Quality Assurance – Examining Quality Auditor Guidelines

Examining Quality Auditor Guidelines

So how do we know whether the quality audit will be completed effectively?

Simply by adhering to the Quality Audit Principles contained within “AS/NZS ISO 19011:2003 Guidelines for quality and/or environmental management systems auditing”, the following conduct is required:

Ethical Conduct

Ethical Conduct is the foundation of professionalism.  Trust, integrity, confidentiality and discretion are essential to auditing.

Fair Presentation

Fair presentation is the obligation to report truthfully and accurately.  Audit findings, audit conclusions and audit reports reflect truthfully and accurately the audit activities.

Significant obstacles encountered during the audit and unresolved diverging opinions between the audit team and the auditee are reported.

Due Professional Care

Due professional care means the application of diligence and judgement in quality auditing.  Auditors exercise care in accordance with the importance of the task they perform and the confidence placed in them by audit clients and other interested parties.

Having the necessary competence is an important factor.


Independence is the basis for the impartiality of the audit and objectivity of the audit conclusions.

Quality Auditors are independent of the activity being audited and are free from bias and conflict of interest.

Auditors maintain an objective state of mind throughout the audit process to ensure that the audit findings and conclusions will be based only on the audit evidence.

Evidence-Based Approach

Evidence-based approach is the rational method for reaching reliable and reproducible quality audit conclusions in a systematic audit process.

Audit evidence must be verifiable.  It is based on samples of the information available, since a quality audit is conducted during a finite period of time and with finite resources.

The appropriate use of sampling is closely related to the confidence that can be placed in the audit conclusions.

LMIT provides online training and certification courses on the Diploma of Quality Auditing, Diploma in Quality Management and the Certificate IV in Quality Assurance.

Published by: LMIT

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