Diploma of Management – Three Basic Types of Human Communication

Posted 26 February 2013 / No comments

In our Management Diploma you’ll be exposed to the three basic communication skills: speaking, listening, and asking questions. Speaking skills are essential for a good leader. You have to be able to: Plan and organise what you are going to say Use appropriate language for the target group Modulate and vary your voice Ensure that

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Diploma Human Resources – The 4 Stages of Group Dynamics

Posted 21 February 2013 / No comments

In the Diploma Human Resources you will learn about the 4 Stages of Group Dynamics. We will call the four stages: Formation Frustration Resolution Results Remembering the names are not critically important, what is of value is the understanding that almost all teams go through these stages. Formation When a team first starts, members are

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How to Measure the Relevance and Accuracy of OHS Information

Posted 14 February 2013 / No comments

Diploma in Occupational Health and Safety – Measuring the Accuracy and Relevance of OHS Information and Data For information to be accurate it must be reliable, valid and current. It must also be complete with no gaps that would affect its accuracy. Reliability* refers to the consistency or repeatability of the information, while validity* addresses

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Where to Access OHS Information in Your Company – Diploma Occupational Health and Safety

Posted 12 February 2013 / No comments

ACCESS SOURCES OF OHS INFORMATION AND DATA The Diploma in Occupational Health and Safety teaches the management of OHS is all about good quality information that may be gleaned from a number of sources both inside and outside the workplace. Data and information enables systematic management of OHS and effective control of OHS risk by:

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Glossary of OHS Terms – BSBOHS502B – Diploma in Occupational Health and Safety

Posted 7 February 2013 / 1 comment

BSBOHS502B PARTICIPATE IN THE MANAGEMENT OF OHS INFORMATION AND DATA SYSTEMS Glossary of Occupational Health and Safety Terms The criteria for this unit of competency include understanding certain OHS terms. Developing a glossary of terms is a useful way to ensure you have the basic terminology correct. It is strongly recommended that you add to

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Certificate IV in Quality Auditing – What is a Quality Audit?

Posted 17 January 2013 / 1 comment

What is an Audit for Quality? Prior to exploring the process of preparing, carrying out and reporting upon an audit let’s first examine what an audit is. The definition as extracted from 3.1 of AS/NZS ISO 19011:2003 Guidelines for quality and/or environmental management systems auditing is as follows: Audit is a systematic, independent and documented

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Occupational Health and Safety Training – WHS Needs and Priorities (Nature of Hazards and Risks)

Posted 2 January 2013 / 1 comment

The second criteria that you need to satisfy in order for you to complete the first element of the competency unit and to get your Certificate IV in Occupational Health and Safety is to determine WHS needs and priorities in consultation with relevant managers and other workplace stakeholders and key personnel. The next thing to

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Occupational Health and Safety Training – Contribute to the Strategic Planning Process

Posted 26 December 2012 / No comments

If you’re planning to get a Certificate IV in Occupational Health and Safety, you need to understand the three elements involved in the whole process of OHS. This article will introduce you to the first element. This element is about contributing to the strategic planning process. This does not mean that you have to conduct

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Occupational Health and Safety Training – WHS Needs and Priorities (Legal Requirements)

Posted 19 December 2012 / No comments

The second criteria that you need to satisfy in order for you to complete the first element of the competency unit and to get your Certificate IV in Occupational Health and Safety is to determine WHS needs and priorities in consultation with relevant managers and other workplace stakeholders and key personnel. Management decision-making requires determining

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Occupational Health and Safety Training – The Role of Managers in WHS

Posted 12 December 2012 / No comments

The first criteria that you need to satisfy in order for you to complete the first element of the competency unit and to get your Certificate IV in Occupational Health and Safety is to take steps to ensure that managers at all levels are aware of their WHS responsibilities and the role of WHS in

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